timefleas » visio http://www.timefleas.com Developing IT Service Management Sat, 12 Sep 2009 16:41:26 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 Visio template for VMware http://www.timefleas.com/2009/07/13/visio-template-for-vmware/ http://www.timefleas.com/2009/07/13/visio-template-for-vmware/#comments Mon, 13 Jul 2009 15:07:30 +0000 admin http://www.timefleas.com/?p=60

The timfleas have been setting up a new hosted application design for our eventengine product. To help us complete the setup for our servers, we put together a template design in visio. If you are building your own proposal for a virtualized architecture you may wish to use the template to inform your high [...]]]> JPG sample of the VSD file

The timfleas have been setting up a new hosted application design for our eventengine product. To help us complete the setup for our servers, we put together a template design in visio. If you are building your own proposal for a virtualized architecture you may wish to use the template to inform your high level logical design.  The .VSD download file is availible here, feel free to edit and re-use:

VMware Visio Template (1465)

The basic restraint we had on our design was having to make use of existing servers which were mixed brand  Dell and HP, which is not ideal. However without Vmware HA switched on and with a shared ISCSI SAN hard disk pool we can use the current hardware solution and still provided a flexible and expandable platform.

Our most significant cost was the VMware licences which need to be planned well so that you achieve a clear saving on TCO compared to a hardware only solution. Our ideal platform would be HP blade based but cost and existing hardware restraints did not make the investment a viable option.

Thanks to the VIOPS  web site for the Vmware  icons and stencils  used in this Visio 2003  VSD file.    Link here: http://viops.vmware.com/home/docs/DOC-1338

Visit for the latest stencils, some used in this visio diagram.

]]> http://www.timefleas.com/2009/07/13/visio-template-for-vmware/feed/ 0 ITIL event and incident evolution Visio. http://www.timefleas.com/2009/05/29/itil-event-and-incident-evolution-visio/ http://www.timefleas.com/2009/05/29/itil-event-and-incident-evolution-visio/#comments Fri, 29 May 2009 14:49:52 +0000 admin http://www.timefleas.com/?p=31 This diagram is a step through our eventengine.org process diagram, used during the prototype stage of our application development. Our development process including the inital workflow, followed by wireframes and final design in CSS, using Ruby on Rails. You are welcome to download the visio version of this document which you are can map and [...]]]> This diagram is a step through our eventengine.org process diagram, used during the prototype stage of our application development. Our development process including the inital workflow, followed by wireframes and final design in CSS, using Ruby on Rails. You are welcome to download the visio version of this document which you are can map and use for you own incident management service. Please do give us a link and check out the end result of this application design http://www.eventengine.org

Download the VSD visio 2003 file here: ee-event-evolution-v02

ee-event-evolution-v02

]]> http://www.timefleas.com/2009/05/29/itil-event-and-incident-evolution-visio/feed/ 1 Service Management Improvement http://www.timefleas.com/2009/05/29/service-management-improvement/ http://www.timefleas.com/2009/05/29/service-management-improvement/#comments Fri, 29 May 2009 14:16:40 +0000 admin http://www.timefleas.com/?p=23 As your ITIL based service management plan establishes itself, you can build on the first steps of service desk introduction to establish a more proactive and valued approach. Have a look at the jpg or the visio diagram and check to see where your organisation is on the route to service value.

Our subscription [...]]]> service-value

As your ITIL based service management plan establishes itself, you can build on the first steps of service desk introduction to establish a more proactive and valued approach. Have a look at the jpg or the visio diagram and check to see where your organisation is on the route to service value.

Our subscription based web application eventengine.org is intended to help in this progress to help create real service value in your IT service. Please feel free to download the attached Visio diagram in VSD 2003 format, which will shows the steps to improvement.

Download the visio file here: service-value

]]> http://www.timefleas.com/2009/05/29/service-management-improvement/feed/ 0 Visio Template for multi site hosted web application. http://www.timefleas.com/2009/05/29/visio-template-for-multi-site-hosted-web-application/ http://www.timefleas.com/2009/05/29/visio-template-for-multi-site-hosted-web-application/#comments Fri, 29 May 2009 13:48:17 +0000 admin http://www.timefleas.com/?p=21 Download Visio Diagram for resillient design

This Visio diagram was used when building a concept design for our data centre for the eventengine.org applicaion.  You can download the VSD file here and use for your own designs data-centre-business-continuity

Our primary concern when building a robust infrastructure is making use of a live-live environment across two [...]]]> Download Visio Diagram for resillient design.

Download Visio Diagram for resillient design

This Visio diagram was used when building a concept design for our data centre for the eventengine.org applicaion.  You can download the VSD file here and use for your own designs data-centre-business-continuity

Our primary concern when building a robust infrastructure is making use of a live-live environment across two data centres. With business continuity in mind our objective was to operate with minimal redundancy in technology, so all servers can provide application services without being in a warm standby. A good choice for multi site load balance is the Zeus ZXTM solution, with a heartbeat configured between the two hosted environments we were assured of continuality of service during an outage of one of the data centres.

You can find out more about the Zeus ZXTM on their website.

]]> http://www.timefleas.com/2009/05/29/visio-template-for-multi-site-hosted-web-application/feed/ 0 Visio Diagram of Support Process. http://www.timefleas.com/2009/05/29/visio-diagram-of-support-process/ http://www.timefleas.com/2009/05/29/visio-diagram-of-support-process/#comments Fri, 29 May 2009 13:20:17 +0000 admin http://www.timefleas.com/?p=16 Visio Diagram of ITIL service

As we design and build our web product, the staff at timefleas.com create various Visio models and diagrams of our process. This is a template service-overview-v03 ITIL view on how staff and services can be supported and is available for download.

Please feel free to download and use for [...]]]> Visio Diagram of ITIL service

Visio Diagram of ITIL service

As we design and build our web product, the staff at timefleas.com create various Visio models and diagrams of our process. This is a template service-overview-v03 ITIL view on how staff and services can be supported and is available for download.

Please feel free to download and use for any design of ITIL template service management that you are planning. The file is in VSD 2003 format.

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